06:49 minutes · Filmed Mar 2014 · Posted Jun 2014 · TED2014
"Human beings are works in progress that mistakenly think they're finished." Dan Gilbert shares recent research on a phenomenon he calls the "end of history illusion," where we somehow imagine that the person we are right now is the person we'll be for the rest of time. Hint: that's not the case.
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Total run time 2:55:15
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David Putnam's talk was magnificent! I couldn't help intermingle "duty" of care with the provision of "reasonable" care. In 1980 at the age of 25, I was Director of Special Projects at the Westin Hotel in Atlanta. I directed the first American installation of the now-common card access locking system for guest rooms, out of Norway. As this 70-floor project took three months, many guests would be given cards instead of the traditional brass key. Being the premier hotel in the city at the time, the guests were curious, and rightly so. One evening as I was checking in an older couple, they asked why we were undertaking such measures and making such a huge capital outlay. My answer was simple: "to provide reasonable care to our guests." Since guest room theft was on the rise, the owner had a duty to provide "reasonable care." ... Patrons of any product- or service-based company have an "expectation of reasonable care" which includes the world of journalism. ... Taking this to the personal level where I believe it begins, it is the rare individual today who feels a "duty" to anything or anyone but themselves. Change this paradigm and I truly believe the rest will fall into line from the bottom up.